Terms of service
OVERVIEW
TERMS OF SERVICE – MOUNTIX
Welcome to Mountix. The terms “we”, “us” and “our” refer to Mountix.
Mountix operates this website and online store, including all related information, content, features, tools, products and services (the “Services”). Mountix is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least 18 years of age or the age of majority in your place of residence.
You may be required to provide personal information including your name, email address, billing and shipping details. You confirm that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
SECTION 2 – PRODUCTS
We make every effort to display our products accurately. However, product colours, appearance, or packaging may vary slightly depending on your device or supplier updates.
We do not guarantee that the appearance or quality of products will exactly match images displayed on our website.
We reserve the right to modify, discontinue, or limit quantities of any product at any time without notice.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.
Orders are confirmed only once payment has been successfully processed. Once an order is confirmed, cancellations or changes may not be possible.
If an order is cancelled or modified, we will attempt to notify you using the contact details provided at checkout.
Returns and refunds are governed by our Return & Refund Policy.
Purchases are for personal use only and not for resale unless expressly authorised by us.
SECTION 4 – PRICES AND BILLING
All prices are listed in Australian Dollars (AUD) unless stated otherwise.
Prices may change without notice. Shipping costs, taxes, customs duties, or import fees (if applicable) are calculated at checkout or may be payable separately.
You agree to provide valid and current payment information and authorise us to charge your chosen payment method for all purchases.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by couriers, customs, or circumstances beyond our control.
Risk of loss passes to you once the order is handed to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website — including logos, branding, images, text, and design — is the intellectual property of Mountix or its licensors.
You may not reproduce, distribute, or use any content without prior written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services. These are provided “as is” without warranties, and we are not responsible for their performance or content.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Mountix is powered by Shopify; however, all purchases are made directly with Mountix.
Shopify is not responsible for any aspect of transactions between you and Mountix.
SECTION 10 – PRIVACY
Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
Any feedback, reviews, or suggestions you provide may be used by us without compensation.
You confirm you have the right to submit such content and that it does not violate any third-party rights.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors or inaccuracies and to cancel orders affected by such errors.
SECTION 13 – PROHIBITED USES
You may not use this site for unlawful purposes, to infringe intellectual property, transmit harmful code, or engage in abusive or deceptive conduct.
SECTION 14 – TERMINATION
We may suspend or terminate access to our Services at any time without notice if these Terms are violated.
SECTION 15 – DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available” to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by Australian law, Mountix is not liable for indirect, incidental, or consequential damages arising from use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Mountix from any claims arising from your breach of these Terms.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Mountix.
SECTION 20 – GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia.
SECTION 21 – CHANGES
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 22 – CONTACT INFORMATION
Business Name: Mountix
Email: support@mountix.com.au
Business Address: Menai NSW 2234, Australia
ABN: 76 450 491 570